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Inputs
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Function
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Outputs
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Determine
What Information Is Needed by Each Resource
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Communications
Planning
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Communications
Management Plan
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Determine
Time Frame Necessary for Different Types of Information
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Information
Distribution
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Distribution
Method Selections for Each Type of Project Info
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Collection
and Dissemination of Information
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Performance
Reporting
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Reports,
Change Requests, Deliverables, Milestone Summaries
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Formalize
Termination and Acceptance of Final Deliverables
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Administrative
Closure
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Project
Archive; Project Statistics
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Key Factors for Success:
regular progress reviews, gap analysis; formal customer acceptance of
milestones and final deliverables; complete archiving of project
documentation; post-mortem reviews to document lessons learned
Key Techniques and Tools: teleconferences; video
conferences; on-line databases; mailing lists; email; voice mail; fax;
gap analysis; budget projections; workshops; working luncheons;
standardize all software between project teams so that files can be
shared and versions more easily controlled
Key Concepts: communications must conform to
legal requirements set forth in SOW; communications must be efficient
and secure; teams must be able to feel close psychologically even if
separated by large physical distances; single point of contact is
critical for effective communication; manage cultural change, buy-in and
credibility; formalize all change requests in writing
Back
to Project Management
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