Outlook 97 Adv

Outlook 97: Advanced (Windows 95)

Course description

Overview: Students will learn how to manage, prioritize, and arrange email messages; how to schedule and manage meetings with, other users; and how to use contacts to access the Internet and automatically record activities in the Journal. Students will also learn, how to use templates and forms and how to customize the Outlook Bar.

Prerequisites: Students enrolling in this course should understand the concepts and skills, covered in the introduction course or equivalent knowledge.

Benefits: Students will learn how to use the advanced features of Outlook to manage email messages, schedule meetings, communicate with contacts, and record entries in the Journal.

Performance-based objectives

Upon successful, completion of this course, students will be able to:

Use advanced techniques for creating and sending messages by setting message priorities, inserting text from files messages into a new message, and using the Voting and AutoSignature features.
Manage and arrange Outlook Mail messages by sorting, filtering, using the Find feature, and displaying and customizing views.
Organize Outlook messages and share information with other users by creating and using personal and public folders.
Manage the process of scheduling meetings with other Outlook users by sending meeting requests, and by viewing, accepting, declining, rescheduling, and canceling meeting requests.
Create items by using templates and forms and customize the Outlook Bar.
Use contact items to send email messages and schedule meetings.
Automatically record items associated with contacts in the Journal by setting options in the Options dialog box.

Course content

Message handling options
Inserting text into an Outlook message
Using AutoSignatures
Sorting, finding, and filtering messages
Working with views
Creating and using personal folders
Managing personal folders
Overview of public folders
Creating and sending meeting requests
Working with meeting requests
Managing meeting responses
Sharing information in Outlook
Using templates
Using forms
Customizing the Outlook Bar
An Overview of the Outlook Address Book
Communicating with people listed in the Contacts folder
An overview of the Outlook Journal
Setting up to automatically record Journal entries