TTSI upgraded and replaced a Vision Voucher tracking system running on an IBM AS/400 minicomputer for the City of Baltimore, Department of Personnel. Originally data was entered into the system daily and the application was run in batch mode periodically so that output could be transferred via an FTP process to other department mainframe computers. Several IT departments were involved in the process. The process was slow and getting reports took weeks. The system also had to be shut down during production hours in order for the batch process to be invoked. The application was rewritten in MS Access to an Y2K- compliant Windows NT platform. Scripts were written for all of the file transfer jobs so that the file transfer process could be done automatically and external department mainframe systems could get data from this system anytime with very little human intervention. This eliminated work for several departments. The MS Access application was also designed to run in “real-time” so that transactions are current and the system is up and running 24 X 7. Critical production hours are not lost and the system is always available to users.

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